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VoIP Much Phone Company

by VoIP Much Phone Company Reviews

3.5/5
Average Ratings 161 Reviews
Overall
3.5/5
Ease of Use
3.6/5
Customer Service
3.5/5
Provider Details
Starting Price
CA$17.11 (Business)/Monthly/User
Pricing Details
Talk to sales at: (855) 711 8647
VoIPMuch reviews

VoIP Much Phone Company Reviews

About VoIP Much

VoIP Much is a private internet phone company that delivers phone services to home and business customers over a broadband internet connection. They have experience of over 20 years in handling both Telecom and Information Technology. Since they use their infrastructure and peer with numerous carriers worldwide, they can ensure the quality of phone services they provide.

VoIP Much System Features

More than 30 calling features are available at VoIP Much.

Voicemail Enhanced

  • Voicemail message
  • Storage of 21 voice mail messages with SOHO accounts
  • Storage of 50 voice mail messages with business accounts
  • Voicemail anywhere with VoIP Much Access numbers
  • Voicemail online
  • Voicemail to Email
  • Voicemail notification

Calling features

  • Free Canada/ USAcalling
  • Incoming and outgoing caller ID
  • Outbound caller ID
  • Three-way conference calling
  • call waiting caller ID
  • Call forward busy/ No answer
  • Call blacklist
  • Call hold
  • Call screen
  • Anonymous call rejection
  • Do not disturb
  • Outgoing international long-distance block
  • Detection of ATA (Analog Terminal Adapter) device and automatic forwarding 
  • Speed dial
  • BYOD
  • In-network calling
  • Long-distance calling at a low rate

VoIP Much Softphones

  • Run many systems- Android, iOS, Mac, Web browser, Windows
  • Clone devices can be added.

VoIP Much Access

  • Access voicemail
  • Place an outgoing call from the account

Virtual Fax Number

  • Dedicated number for faxing
  • PDF conversion and forwarding
  • Online fax control panel

Virtual City Number

  • The secondary number on a primary line
  • Worldwide availability

Conference Bridge Features:

  • Mute/unmute line
  • Lock / unlock the conference
  • Eject the last caller who joined
  • Extend conference 
  • Increase / decrease conference volume
  • Increase / decrease microphone volume
  • Music on hold while waiting for the moderator 
  • Announce total count (optional)
  • Announce join/leave (optional)
  • Join/Leave tones (optional)
  • Record Conference

SIP Trunk Features

  • Compatible for direct deployment with a majority of IP PBXs.
  • Compatible with TDM PBX or legacy CPE phone system using an IAD or IP media gateway.
  • Customization with add-on features.
  • Free Canada / USA Calling
  • Multiple codecs supported

VoIP Much Phone System Plans and Pricing

Home Phone Service- CAD 9.45/month

  • Keep your existing number
  • Free Canada / USA calling
  • Incoming local number (DID)
  • VoIP adapter
  • Over 30 calling features

Business Phone service - CAD 17.11 per month

  • Keep your existing number
  • Free Canada / USA calling
  • Incoming local number (DID)
  • Over 30 calling features

Conference calling

VoIP Much provides conference calling at a low price for local North American and toll-free numbers. Also, International Toll and toll-free numbers are available in many countries worldwide.

The Standard Plan

Rate: CAD 0/month, 4cents/minute (per caller)

  • No contracts
  • No per conference fees
  • No maximum call lengths
  • North America Toll calls for major cities
  • North America Toll-Free calls
  • International Toll and Toll-Free numbers are available
  • Ranges from 2 to 20 participants
  • Up to 10 Conference Bridge PIN codes included

The Enterprise Plan

Rate: CAD 10/month, 3 cents/minute (per caller)

  • Includes all features in Standard Plan
  • Your conference bridge greeting
  • North American Toll-Free Number 
  • Your music is on hold (when waiting)
  • Up to 500 participants per conference
  • Unlimited unique Conference Bridge PIN codes
  • Detailed billing by PIN code
  • Record a conference

Simple SIP Trunk pricing:

  • CAD 17.11 per channel
  • 100+ channels

Virtual PBX pricing

  • CAD 17.11 per user+tax
  • monthly rate for 2 users (extensions) would be CAD 34.22 /month +tax.
  • Toll-Free Numbers are CAD 1 each /month plus CAD 0.03 (3 cents) /minute usage.
  • Virtual City Numbers and Virtual Fax Numbers are CAD 2.45 /month per number. 
  • Clone Accounts are CAD 1.45 /month per device

Pros

  • Easy installation
  • Excellent call quality
  • No need to replace existing wireless handsets

Cons

  • The self-service portal lacks some features but serves the basics.

Editorial Verdict

VoIP Much provides solutions to match your needs, whether you're a small company, a mid-sized organization, or a large enterprise. Their communication systems are easy to set up and manage. They include an entire suite of communication tools, an interface, high-definition voice calls, top-rated support teams, etc. It also allows users to take the best features of VoIP Much into their everyday business applications and devices. Integrating VoIP Much into critical business programs will enable employees to save time, simplify communications, and maximize productivity.

VoIP Much Phone Company Reviews Recently Reviewed!
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Very Good Product

2022-08-01
Andrew Lopez

Marketing Manager

5/5
Overall
5/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Incredible Customer support

Cons: There is a tough usage policy.

The prices are Great

2022-07-22
Kate Mitchell

Director

4.5/5
Overall
5/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent support team.

Cons: No Cons.

Overall Experience:

The prices are great, and the company is vast with pleasant and knowledgable people. So I never hesitate to recommend them.

Satisfied with the services.

2022-07-22
Mario Moore

VP of Sales

4.5/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap and reliable services.

Cons: Residential plan price includes one phone number.

Overall Experience:

You can buy the Analog Telephone Adaptor (ATA) directly through their website.

Yodel is an awesomely easy

2024-09-26
Lucy Baird

Benefits Professional

4.5/5
Overall
5/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Slack feature that has made my life easier.

Cons: Features are limited

Overall Experience:

Yodel is one of the best experts in the market for affordable services. I have been using them for over two years now and I am happy with the results. They offer a wide variety of services to help you build your brand, grow your business and boost your marketing on social media. Yodel is an awesomely easy Slack feature that has made my life easier.

They were very patient, knowledgeable.

2022-11-16
Gregory Staggers

Software Tester

4.5/5
Overall
4/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent customer services.

Cons: No problems till now.

Overall Experience: VoIP Much was able to troubleshoot and fix any issues I had with my phone. The call quality is excellent and I haven't had any issues since. They were very patient, knowledgeable, and didn't make me feel like a bother.

VoIP Much offers excellent technical and customer support

2022-07-22
Opal Porter

Manager

4.25/5
Overall
4/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great quality line.

Cons: Additional features like toll-free numbers cost an extra per month.

Overall Experience:

VoIP Much offers excellent technical and customer support. Since I am not a tech-savvy guy, I had fundamental problems and queries. Still, VoIP Much professionals patiently gave clear instructions with good English fluency using terminology that even I understand. I appreciate their work very much.

Best VoIP services

2022-07-22
Delia Leblanc

Financial Advisor

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Very responsive.

Cons: The knowledgebase seems a little limited

Overall Experience:

Their business plan includes the home plan features plus IVR, time of day routing, and ring group features.

Fabulous services and quality.

2022-07-22
Ann Andrade

Associate Media Director

4.25/5
Overall
5/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Conference Calling and IVR Phone System services.

Cons: No cons till now.

Overall Experience:

I'm glad I am using this provider, excellent services and features.

If you call internationally often it may be a more compelling option.

2022-07-22
John Nash

Network Administrator

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Fantastic Customer Support

Cons: I found it little expensive.

Overall Experience:

The Canada plan has a local calling area including 1000+ cities across Canada providing unlimited calling.

Saving my 100 per month.

2022-08-01
Cheryl Moorer

Managing Director

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Professional setup process

Cons: Customer Support

Overall Experience:

I've been using VoIPMuch for a couple of months now and I am happy that I switched.

Uptime is very good.

2022-09-23
Richard Walker

Digital Marketer

4.25/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great system, great support, great phone calls!

Cons: No cons yet.

Overall Experience: I am a customer of VoIP Much for few years now and I love it. The app is also very easy to use on your phone.

They answer all your questions and make sure you’re happy!

2024-10-04
Bertha Garnett

Audio Engineer

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Team is really responsive

Cons: Limited features

Overall Experience:

I would recommend VoIP Much any time. The whole team is really responsive and helped me get set up with a new system quickly. They don't just sell you a phone, they answer all your questions and make sure you're happy!

I had a good experience with the VoIP Much team.

2024-10-04
Mammie Valera

Sales Manager

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer Service.

Cons: No issues at all

Overall Experience:

I had a good experience with the VoIP Much team. I set up my account myself and they were still helpful after the fact when I had questions. They were interested in what I needed and didn't push anything on me. The representatives were knowledgeable about the products, responsive and happy to help me find what was best for me. All in all, it was a positive experience!

I highly recommend VoIP Much for anyone who wants to make substantial savings on their monthly bills!

2024-06-18
Justin

Cloud Security Associate

4.25/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Money Saver.

Cons: No cons yet.

Overall Experience: I love VoIP Much. I've been looking for a reliable service that can provide me with great call quality and an affordable monthly fee, and VoIP Much has exceeded my expectations in every way possible. The service is so quick to set up and it works on any device.

Using VoIP Much for a year.

2024-04-18
Donald

Chief Information Security Officer

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service is nice.

Cons: No issues till now.

Overall Experience: I have been using VoIP Much for a year and I am very happy. It's a nice company, good call quality and I also like their customer service. Anytime I get in contact with them, they are always able to help and give me information about my account.

Energetic and Cheerful Assistance

2022-07-22
Jena Rob

MD

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Set up was easy.

Cons: Sometimes problems in loading comments.

Overall Experience:

I have used VoIP Much Canada for the past three months and received only positive feedback. The installation process was done smoothly with the energetic and cheerful assistance of the tech service. I like the call confirm feature and the phone connections are robust. The online account allows self-help manipulations of the phone features.

ZERO REGRETS.

2022-08-01
Jennifer Britt

VP of Marketing

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent support.

Cons: No cons till yet.

Overall Experience:

Very happy with the calling features.

Always a LIVE person there to help.

2022-07-29
Ernestine Johnson

Associate Developer

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Their box was easy to setup.

Cons: No regrets till now.

Overall Experience:

Fantastic company with excellent customer support.

Been with VoIP Much for a year.

2024-08-27
Jose Foley

Interior Designer

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Works all the time

Cons: I think it's little expensive

Overall Experience:

You will get all flawless quality of service.

Fine service for this price

2022-10-31
Timothy Weissinger

Networking Engineer

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The support team is excellent

Cons: No issues till now.

Overall Experience: I was skeptical about VoIP Much at first since this is my first time using a VoIP service. I'm glad to say that it was the best decision I've ever made. The support team is excellent, and the customer service is impeccable. I didn't have to wait for long before I could start using their service.

The customer service is excellent

2022-10-31
Margaret McClain

Revenue Management Executive

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The quality of sound is even better.

Cons: No problems from VoIP Much.

Overall Experience: They answer all my questions within an hour and are happy to help me with anything I need. The service is excellent, the quality of sound is even better, and they set everything up in a week with no issues whatsoever!

Call quality is fantastic.

2024-10-07
Vera Fegley

Public Relations Manager

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable solutions.

Cons: No issues till now.

Overall Experience:

I have been using VoIP Much for over three years now and the call quality is fantastic. I switched from my other SIP provider because VoIP Much was much more affordable. I'm glad I made the switch because their customer service is great and they have excellent technical support if you ever need it.

It’s so affordable, you won’t believe your ears!

2024-10-07
Jane Hart

Chief Information Security Manager

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap and reliable solutions.

Cons: Little expensive but okay.

Overall Experience:

I've been using VoIP Much for a couple of months now and I love it. I'm getting all the perks of being a big corporation but paying less than half the price! My voice is never choppy or warbling and my customers are always happy. My favorite thing about VoIP Much is their prices.

Fantastic services and solutions

2022-11-16
Victor Russell

Security Manager

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great customer service.

Cons: Features are limited.

Overall Experience: VoIP Much is a company that has gone above and beyond for me when I had an issue. They helped me out with a call quality issue even though it wasn't their fault. I've never encountered such great customer service before.

I loved my experience with VoIP Much.

2022-11-16
James Wilson

Network Expert

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The customer service team is great.

Cons: No problems at all.

Overall Experience: I was a little skeptical about VoIPs in general and the quality of service that I would get, but VoIP Much delivered in every way! The team is great and they are always ready to help with any customer service needs. My call quality never had an issue and their rates can't be beat.

Their prices are the best.

2024-08-09
Nicholas Gardner

Network Administrator

4/5
Overall
3/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Economical option

Cons: Setup is little tough.

Overall Experience:

VoIP Much is an economical option for those looking to compare phone services. Their prices are the best in town and their call quality is great. I use the service for both my personal and business needs and couldn't be happier with my decision.

Have been using VoIP for a few years now.

2022-08-01
Roland Huber

Accounts Manager

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable

Cons: Less features

Overall Experience:

Very reliable, very quick customer service response time in case of questions.

Surprised how well this works.

2022-08-01
Patricia Ellison

Graphic Design Manager

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Professional process.

Cons: Little expensive.

Overall Experience:

I downloaded the VoIP Much soft phone app and it works perfectly

No problems whatsoever.

2022-08-01
Larry Young

Customer Support Executive

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Voicemail is easy to retrieve.

Cons: Sometimes becomes unregistered without warning.

Overall Experience:

The system works well and If the issues remain resolved then I will be a happy customer.

High standard of customer care

2022-08-01
Edna Niehaus

Graphics Designer

3.75/5
Overall
3/5
Ease of Use
5/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service is quick.

Cons: Call quality drops sometimes.

Overall Experience:

Facility for porting your existing number free of cost by way of Line Number Port (LNP)

Great choice to switch to VoIP Much.

2024-03-29
Charles Battles

Graphic Designer

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Price is fantastic

Cons: Need more features.

Overall Experience:

Pricing is not an really issue especially if you are getting good quality service.

A call to their support resolves problems in just a few minutes.

2024-08-27
James Sharp

Public Relations Associate

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable

Cons: Call quality may drop sometime

Overall Experience:

Has been a great service provider since I have been with them

Gets the job done.

2024-11-20
Travis Minor

Network Design Admin

3.75/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Money saving

Cons: Occasionally the call will drop

Overall Experience: I have had no issues with service at all, setup is done by company, so plug and play service.

Customer service is fantastic.

2024-11-04
Jared Phillips

Sales Manager

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Saves a lot of money.

Cons: Features are lesser.

Overall Experience:

VoIP Much is a wonderful company. With their amazing quality and price, I have no regrets leaving my old provider. I've been with them for over 2 years now and they are always going above and beyond to help me out.

No regrets leaving my old provider.

2024-08-13
Bessie Gomes

Management Accountant

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Amazing quality and price.

Cons: No cons till now.

Overall Experience:

I found that VoIP Much offers the highest quality and price of their services compared to our previous provider. VoIP Much is one of the most affordable providers in the market today and they are amazing quality.

Found VOIP Much to be the best option.

2024-11-20
Lee Headley

Risk Management Professional

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Works seamlessly.

Cons: Little high pricing.

Overall Experience: After researching the market, I found VOIP Much to be the best option. It was easy to set up, works seamlessly with my devices, and offers a ton of added features that I didn’t even know I wanted. If you are looking for the best VOIP provider, look no further than VOIP Much.

Fantastic experience with VoIP Much

2024-11-14
Angela Towe

Finance Manager

3.75/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Helpful customer services.

Cons: Drops call quality

Overall Experience: I had a fantastic experience with VoIP Much. I have a complicated setup and was not sure about which phone to buy for my business. They were helpful during the whole process and took care of everything for me.

Good calls quality

2024-10-29
Alan Young

Relationship Manager

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Sound Quality

Cons: May not work properly if no internet.

Overall Experience:

I started using them a few months ago and they have made my life so much easier. There sound quality is top notch. They also have some of the best customer service in the market and respond in a timely manner to any questions I have had.

The quality has been great and the reliability is amazing.

2024-10-29
Hallie Woods

Management Accountant

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Price, you can't beat it!

Cons: Sound quality occasionally is low

Overall Experience:

I've been using VoIP Much for over a year and I am very satisfied. The quality has been great, and the reliability is amazing. The only downside is the sound quality occasionally is low but for the price you can't beat it!

The quality has been great and the reliability is amazing.

2024-10-29
Hallie Woods

Management Accountant

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Price, you can't beat it!

Cons: Sound quality occasionally is low

Overall Experience:

I've been using VoIP Much for over a year and I am very satisfied. The quality has been great, and the reliability is amazing. The only downside is the sound quality occasionally is low but for the price you can't beat it!

It’s a really nice change.

2024-10-14
Paul Payne

Financial Manager

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Really good service

Cons: No cons yet

Overall Experience:

I like that VoIP Much has so many features available. It's a really nice change from other providers out there and they offer a really good service for a really good price. I used their services to make my own VPN server and it was so easy and quick!

The mobile app is easy to use

2022-09-23
Tammy Clark

Chief Information Officer

3.75/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Not very expensive.

Cons: Limited features

Overall Experience: We switched to VoIP Much 1 year ago and couldn't be happier with the switch. The calls are clear and up time is excellent. The mobile app is easy to use, too!

Very clear calls and not a single dropped call so far!

2022-09-23
Valerie Bonaparte

Head of Operations

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Call quality.

Cons: Found it expensive but worth it.

Overall Experience: VoIP Much is the best VoIP app I've found so far. Very clear calls and not a single dropped call so far! So easy to use and the mobile app is only one click away.

Recommend them to anyone.

2024-09-10
Arthur Sparks

Risk Manager

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The set up went smoothly

Cons: Little expensive, but worth it.

Overall Experience:

I love VoIP Much. They were helpful in setting up my account and flexible when I needed them to be. The set up went smoothly and they responded to all my questions in a timely manner. I would recommend them to anyone looking for a good VoIP service!

They were terrific

2022-10-31
Donald Keister

Public Relations Manager

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Fast to respond

Cons: Call quality drops sometimes

Overall Experience: I contacted VoIP Much a while ago to get some help with setting up my voicemail and they were terrific. I couldn't use the service until my phone plan was active, but they were really fast to respond and walked me through everything step by step. The best part is that all I had to do was set up this one voicemail box and then just plug in my company's number - it only took minutes!

I love the low prices.

2024-07-30
Susan McLaughlin

Information Security Manager

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Call quality

Cons: No issues yet.

Overall Experience:

VoIP Much has been a great improvement for my business. I love the low prices and the call quality. The best thing about VoIP Much is that it saves me so much on monthly costs. I would recommend this to anyone looking for a cheaper alternative to telephones.

The call quality is always clear.

2024-06-18
Charles

Chief Information Security Officer

3.75/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low prices

Cons: Customer services responds late.

Overall Experience: I have been using VoIP Much for a few months now and it has really streamlined my calling experience. I get to call from wherever I am, without any hassles with my cell carrier company. The call quality is always clear, despite the distance and the low prices are a big plus too!

I would recommend them to anyone.

2024-05-29
Eusebia

Network Professional

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Their prices are fair.

Cons: No issues till now.

Overall Experience:

VoIP Much is a really good phone provider with good call quality. Their prices are fair, and they have been reliable for me. I would recommend them to anyone who doesn't want the hassles of running their own PBX or VoIP server.

Good quality line

2022-08-01
William Smith

HR Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Phone service and features.

Cons: Customer support.

Overall Experience:

VOIPMuch the line quality is much much better. I call UK a lot and the connection is very clear.

Pleased with the services..

2022-08-01
Alice Hodge

Associate Developer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy number porting .

Cons: Fax setup was a little odd.

Overall Experience:

This VoIP company has got it together, I am having good experience using VoIP Much.

Impressive phone quality.

2022-08-01
Arthur Vasquez

Chief of Operations

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The customer service

Cons: Quite expensive.

Overall Experience:

Big plus is being able to talk to someone and "they" know what they're talking about. Good Services.

Opening tickets with support have failed to fix the issues.

2022-08-01
Phillip Hayes

Retail Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Product reliability

Cons: Customer services can be improvised

Overall Experience:

I opted for the 2-line unit because I wanted to be able to activate a second line in the future, using the same unit, and they provide the services regarding it.

Would recommend VoipMuch to anybody.

2022-08-01
Ryan Krall

Network Design Operator

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reasonable price and hassle free setup.

Cons: They should add more features.

Overall Experience:

They said it is different when you call 911. Their web portal also sometimes does not work.

A good deal overall.

2022-08-01
Philip Churchill

Data Constultant

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Product is good.

Cons: May be they can add more features to their services.

Overall Experience:

I have been with VoIP Much for a 2 years. Their service always amazed me.

Technical support person has been knowledgeable and helpful.

2022-07-29
Clifton Alvarado

Accounts Specialist

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service.

Cons: Features are less.

Overall Experience:

Incoming faxes are sent to your email address. We don't use the fax service much but it works well when it's needed.

Good features.

2022-07-29
Bryan McAnally

Director of Operations

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Helpful folks at customer services.

Cons: Setup is not fluent.

Overall Experience:

Phone works as well as our former mainline provider, and we use our original phones.

Good features.

2022-07-29
Bryan McAnally

Director of Operations

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Helpful folks at customer services.

Cons: Setup is not fluent.

Overall Experience:

Phone works as well as our former mainline provider, and we use our original phones.

Very happy with it.

2022-07-29
Donald Stiles

Managing Director

3.5/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent support team.

Cons: They can add more features.

Overall Experience:

Sound quality not bad with some delay sometimes. A good alternative from traditional phone line.

Tech support were nice and quick

2022-07-29
Rachel Curry

Business Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Online chat and phone.

Cons: Installation is tricky.

Overall Experience:

Phone quality is as good as land line, very happy with it.

Tech support were nice and quick

2022-07-29
Rachel Curry

Business Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Online chat and phone.

Cons: Installation is tricky.

Overall Experience:

Phone quality is as good as land line, very happy with it.

Good quality sound and features.

2022-07-29
Hanh Moore

HR Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Sound quality

Cons: Little expensive

Overall Experience:

It took 8 business days to move my phone number from my previous provider to VoipMuch for free.

Good quality sound and features.

2022-07-29
Hanh Moore

HR Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Sound quality

Cons: Little expensive

Overall Experience:

It took 8 business days to move my phone number from my previous provider to VoipMuch for free.

Good Voip Provider

2022-07-29
Stephen Dixon

Data Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap.

Cons: No cons till yet

Overall Experience:

Fantastic service provided and value for money!

No complaints and a happy customer.

2024-07-31
Jason Morris

Financial Risk Manager

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Grandstream box gets updated itself.

Cons: May they can add more features.

Overall Experience:

I reached out with a few questions by phone and by chat and email and got very prompt replies.

Service works well

2024-07-31
Barbara Jones

Energy Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cable is excellent.

Cons: Customer service is slow.

Overall Experience:

Phone works as well as our former mainline provider, and we use our original phones.

Excellent service from VoIP Much.

2024-07-31
Jimmy Solis

Hospitality Administrator

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Very helpful folks.

Cons: Initial setup is little tough

Overall Experience:

Reviewed VoIP offerings and VoIP Much home phone with unlimited speaking locally and throughout Canada and the USA.

Migration to VoIP Much was seamless.

2024-10-24
Linda Correll

Business Valuator[

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Good call quality.

Cons: Less features added.

Overall Experience:

It went exactly as planned and we are quite happy with them.

Almost too many features to choose from

2024-10-24
Ermelinda Baker

Management Consultant

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great support

Cons: Porting department

Overall Experience:

The customer portal is easy to navigate and administer.

Price cannot be beaten.

2024-10-24
Micah Lumley

Financial Planner

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Flexible Pricing Solutions

Cons: Setup was tough

Overall Experience:

The sound quality has been great. Our bills are low.

Meets phone system needs

2024-10-24
William McCray

Business Accountant

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Fast to setup

Cons: They can add more features.

Overall Experience:

Recently I am experiencing delays in the call, it happens sometimes not all the time. No problem.

Great service with the features

2024-10-24
Debra Karlson

VP of Marketing

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Friendly admin page.

Cons: Little Expensive

Overall Experience:

The quality of the voice is great Lots of powerful features.

Happy! Not very expensive!

2024-11-21
Wendy Futrell

Communication Management Professional

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap

Cons: Sound quality

Overall Experience:

Saved me a lot on my phone bill.

May provide an uncertainty to the customer.

2024-11-21
Pedro Beaver

Graphics Design Manager

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Not very expensive.

Cons: Sometimes less reliable

Overall Experience:

They have too many problems that I do not believe they know how to solve.

Easy to use

2024-08-12
Anna Vega

Financial Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Comes with all the bells and whistles

Cons: Typical VOIP related issues

Overall Experience:

We are very happy with their service and customer support. Everyone is always so helpful.

It takes so long to get in contact with support.

2024-08-12
Mamie York

Control Professional

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The phones work.

Cons: Long wait times..

Overall Experience:

We also some issues with billing that took quite a while to solve and close out an additional account under our name that was added by error.

Good Quality calls and reliability

2024-11-15
Roy Perez

Broadcast Engineer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low cost.

Cons: Features are less, they can add more features.

Overall Experience: The order and porting were done very timely and smoothly.

They are working on both documentation, and an improved web portal.

2024-11-15
Thomas Murphy

Sales Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable connections

Cons: Costly services

Overall Experience: The have a lot of features with their services but there is no easy way to figure how each one works.

Simple setup and admin portal.

2024-10-28
Jennifer Bulluck

Operations Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Flexible system

Cons: Pricing may end up being more expensive.

Overall Experience:

Very easy to setup and use too with a friendly control panel.

Pay as you go

2024-10-28
Dorothy Chaney

Service Professional

3.5/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable

Cons: May be issue availability during power outages

Overall Experience:

May reflect the specific conference call service or VOIP interaction on conference call lines in general.

The VoIP Much services are great.

2024-08-27
Larry Welch

Business Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great Service

Cons: Limits long distance outgoing calls

Overall Experience:

Thank you so much for a great phone service, at a price all can afford.

Low cost for the phone line service

2024-08-06
Justin Menendez

Graphics Designer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap services

Cons: Less features.

Overall Experience:

We've recommended this service to our friends.

Quality voice and reliability in the solutions.

2024-11-20
Ronald Treat

Associate Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Quality, Support and Value

Cons: May be little expensive.

Overall Experience: There were a couple of glitches, but I always got a support person on the phone and a quick response by email, and everything got resolved quickly.

I am very happy I switched to VoipMuch.

2024-03-29
Veronica McNally

Enterprise Resource Analyst

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Money saving.

Cons: Opening tickets with support may fail to fix the issues.

Overall Experience:

I am very happy I switched to VoIP Much and would highly recommend them to anybody tired of paying a stupidly high price for a simple home (or business) phone. Amount I had been paying with my previous company, I pay only $10 less with VoIP Much which is much better in my opinion.

Nice services in this price.

2024-11-04
Dalton Gray

Management Professional

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy plans and setup.

Cons: Customer support may take time to respond.

Overall Experience:

They have a great price and a straight-forward plan. I recommend VoIP Much to anybody who is paying high price for their home (or business) phone.

Reliable, and inexpensive service!

2024-08-13
Robin Nadel

Financial Planner

3.5/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable.

Cons: No cons yet.

Overall Experience:

VoIP Much is an awesome service. I used to be a customer of Vonage. I am very happy I switched and would recommend Voip Much to anyone looking for an easy, reliable, and inexpensive service!

I love it! Easy to use.

2024-08-13
Carl Rech

Payroll Professional

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent features

Cons: Little expensive.

Overall Experience:

I have been using VoIP Much for a while now and I love it! It's easy to use, and the call quality is ridiculous. Seriously, it's definitely worth your time to check out this service as it's one of the cheapest VoIP providers out there.

Quality of service is fine.

2024-09-06
Walter Odell

Energy Manager

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable solutions

Cons: No cons yet.

Overall Experience: I've been using VoIP Much for a while now and I am loving it. They have an easy set-up with great customer service and their rates are really good, especially considering the quality of service they provide. Highly recommend!

I recommend VOIP Much to anyone

2024-09-26
Jerry Lambert

Development Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent call quality.

Cons: No issues yet.

Overall Experience:

I'm a small business owner and use VOIP Much to make cheap international calls. It's really easy to set up and provides excellent call quality in both directions. I've been using it for over a year now and have never had any issues with it. I recommend VOIP Much to anyone looking for a cheaper alternative to their current services.

Good service for this price

2024-11-14
Shirley Costin

Managing Director

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Money saving solutions

Cons: Limited Features

Overall Experience: We are using VoIP Much, and they have been really helpful. They are the best customer support team ever.

Service promises are solid

2024-11-14
Larue King

Network Technologist

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy in using

Cons: May break down once in a blue moon.

Overall Experience: I just recently had a problem with my VoIP Much and their customer service team was so helpful and quick to respond. Their service promises are solid, but I was blown away by the customer service. I'm glad that I found out about this company before making a purchase!

I’m in love with this company

2024-11-14
Robert Spencer

Business Analyst

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable, reliable VoIP provider.

Cons: No cons.

Overall Experience: I'm in love with this company! I have been looking for an affordable, reliable VoIP provider and VoIP Much is the only one that really meets my needs. They are quick to respond and take care of any issue quickly. The customer service team is fantastic!

Impressed by the customer service

2024-09-26
Barbara Charlton

Broadcast Engineer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Pricing is affordable.

Cons: No issues found yet.

Overall Experience:

I'm really impressed by the customer service team at VoIP Much. I've had nothing but good experiences with them and everything has been resolved to my satisfaction in a short amount of time. This company is clearly dedicated to making sure their customers are happy.

Best phone provider for me.

2024-09-26
Sheila George

Accounts Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Support team has been very helpful

Cons: Little expensive.

Overall Experience:

VoIP Much is the best phone provider for me. I'm able to work from home with their service and still make it to meetings on time. The support team has been very helpful in getting me set up and answered all my questions.

Made our phone system transition easy.

2024-11-14
Kayla Robinson

Product Representative

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The support team was quick

Cons: Little expensive.

Overall Experience: VoIP Much made our phone system transition easy. The whole process took a day, and the support team was quick to respond with any questions we had. The customer support is the best I've ever experienced, and really helped us get through this change.

Not been disappointed at all.

2024-11-07
James Carter

Directional Specialist

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The pricing is competitive

Cons: No issues yet.

Overall Experience:

I switched from Verizon to VoIP Much and have not been disappointed at all. The customer service is amazing, and the pricing is competitive. I was able to get my phone connected with no issues, and everything has been working seamlessly since the switch. I highly recommend checking out VoIP Much if you're looking for an alternative phone provider!

The support team is always available.

2024-11-07
Paula Clemons

Sales Manager

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service

Cons: Features are limited.

Overall Experience:

I can't believe how affordable this VoIP service is. It's like a bundle of amazing features for the price tag! The support team is always available to help you if you need anything and their customer service is top notch. I highly recommend this company for anyone who want a cheap but quality phone provider.

You can’t beat that!

2024-10-29
Martha Pemberton

Associate Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The sound quality is always great.

Cons: Limited features

Overall Experience:

I use VoIP Much for the sound and I'm really impressed. The quality is always great, and they have a desktop app that's easy to use. You can't beat that!

Hasn’t had any connectivity issues.

2024-09-26
Andrew McKenna

Business Accountant

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy to set up

Cons: NO issues yet

Overall Experience:

I've been using VoIP Much for a few months now and it's been easy to set up. The phone quality is great and, so far hasn't had any connectivity issues. This is the go-to app for me because it's so easy to use.

The phone quality is good.

2024-09-26
Lanora Myers

Audio Engineer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The phone quality is great

Cons: Setup little tricky

Overall Experience:

I was able to set up VoIP Much in less than a day. The phone quality is good, and I love the fact that my voice sounds like it's coming from the person on the other end of the line. All my friends are jealous now.

I am happy with the VoIP Much

2024-10-14
Maynard King

Associate Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: It was set up easily.

Cons: Limited features

Overall Experience:

I'm glad I chose VoIP Much. The process was easy, the phone quality is good, and I'm thrilled with the customer service. It was set up easily and phone quality is good.

All in all, they are a great company to work with.

2024-10-14
Karen Hinkley

Sales and Marketing Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Service fits the bill perfectly.

Cons: Customer support may respond slowly

Overall Experience:

VoIP Much is a great VoIP service provider. I was looking for something that was reliable, had great customer service and offered good rates, and this service fits the bill perfectly! They were also really easy to work with. I did not have any problems setting up or learning how to use their service.

The sound is clear

2024-10-14
Bobby Meneses

Broadcast Specialist

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable and came with all the features

Cons: No cons

Overall Experience:

I have been looking for a VoIP for years, but could never find one that was affordable, reliable and came with all the features I needed. I tried the stock apps on my phone but they were terrible. But then I found VoIP Much, and it's been such a relief. The sound is clear, and it has all the features that we need to run our business.

Best VOIP service out there.

2024-10-29
Dayna Rowlands

Operations Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable VOIP service.

Cons: Sound quality is low sometime.

Overall Experience:

VoIP Much is the best VOIP service out there. The quality and reliability have been excellent. Sound quality is low sometime but for the price you can't beat it. I use it all day to have a good connection with my family and friends, and I recommend it to anyone looking for a cheap but reliable VOIP service.

Device is very easy to use

2024-10-17
Tiffany Meissner

Finance Analyst

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Quality and reliability

Cons: Features are little limited

Overall Experience:

It has low rates, quality and reliability have been excellent, and the device is very easy to use. I got my subscription so quickly that it was in my email inbox before I even had my morning coffee!

The price you can’t beat it!

2024-10-17
Elisha Porter

HR Administrator

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Quality and Reliability

Cons: Sound quality may drop

Overall Experience:

With Voip Much, I get more quality and reliability for a fraction of the cost. The sound quality is low sometimes, but for the price you can't beat it.

I have been using VoIP Much for the whole year.

2022-09-23
Joseph McLaughlin

Marketing Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Calls are clear

Cons: Little expensive services

Overall Experience: I have been using VoIP Much for the whole year and I have to say it has been a great experience. The calls are clear and the uptime is good. The mobile app is very good and it's easy to use.

I am a huge fan of VoIP Much.

2022-09-23
Kevin Waddell

Sales Associate

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable solutions

Cons: Sometimes calls are not clear.

Overall Experience: I am a huge fan of VoIP Much. I have been using it for about two years and I have never had any issues with calls going through or the app not being able to connect. The mobile app is also really good, giving me access to live stats on my service and letting me know when there's an outage.

I am so glad I made the switch!

2024-10-14
Christopher Lopez

Production Associate

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The customer service is really great.

Cons: Little expensive

Overall Experience:

I have been using VoIP Much for over a year and it's been absolutely a blessing in disguise. I was really skeptical about using their services at first because there are plenty of other VOIP companies out there, but I am so glad I made the switch! The customer service is really great, even when it comes to technical issues.

I have been using VoIP Much for over a year now.

2024-10-14
Fred Rasberry

Financial Manager

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: They have really low prices.

Cons: No issues yet.

Overall Experience:

I have been using VoIP Much for over a year now and I can say that I haven't had any issues with it. The service is always up, never fails. Tech support is there for you if you need them, and they are knowledgeable about all the products. They have really low prices and pay attention to your needs.

The pricing is AMAZING, and the features are all great.

2024-10-14
Randy Brown

Sales Associate

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The product is so reliable.

Cons: Calls quality may drop.

Overall Experience:

If you're looking for a great VoIP company to work with, look no further than VoIP Much! I've been with them for about a year, and I am totally in love. They're always there whenever I need tech support, which is very rare because the product is so reliable. The pricing is AMAZING, and the features are all great.

They helped me set up my business phone number with ease.

2024-10-14
Jill Hersey

Enterprise Risk Analyst

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The cost was lower than others.

Cons: No cons yet.

Overall Experience:

VoIP Much is the only VoIP company I will use. My VoIP isn't down constantly like it was when I used the main competitors. The cost was lower, and my tech support was way better than other companies I've tried. They helped me set up my business phone number with ease, and it's been great ever since!

Tech support is very helpful and knowledgeable.

2024-10-14
Paul Gilbertson

Associate Software Developer

3.5/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheapest rates

Cons: Limited features.

Overall Experience:

I found VoIP Much, which had the cheapest rates I could find and has been working nonstop. I don't have any technical knowledge so when I call their tech support, they are really helpful, and actually know what they are talking about!

They were very helpful

2022-10-17
Timothy Cummings

Sales Engineer

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Very reliable.

Cons: Sometimes you may find difficulty with the call quality.

Overall Experience: I've been using VoIP Much for a few years and it's been very reliable. I did experience some difficulty with the call quality at first, but that problem was resolved as soon as I contacted their customer service team. They were very helpful, professional and solved my issue with no fuss. I am extremely happy with VoIP Much.

Great quality of services.

2022-08-01
Suzanne McCormack

Business Analyst

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The portal gets hanged sometimes.

Cons: Cannot access the billing.

Overall Experience:

Canadian VoIP provider with good customer service.

Ease of operation.

2022-07-29
Wendy Lucy

Financial Advisor

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Technical support

Cons: Does not integrate with your existing business software.

Overall Experience:

Voip Much is reasonably priced compared to other office phone services.

Comes with a mobile app.

2022-07-29
Jim Curran

Business Analyst

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
2/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordability.

Cons: Features.

Overall Experience:

If you want more than one phone number, you’ll need to additional money, per month.

Unlimited calls to Canada.

2022-07-29
Ronald Greenhaw

Junior Development Engineer

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: SIP Trunking features are good

Cons: No call Parking.

Overall Experience:

It is an easy system to use, which is helpful when making/accepting calls and also transferring calls or calling extensions internally.

I do not need to call technical support very often.

2022-07-29
Charles Bruhn

HR Manager

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Technical support is good.

Cons: Call parking feature missing.

Overall Experience:

Voip Much offers pretty much every phone system feature you could need to make and take calls efficiently.

Good service for price

2024-09-25
Jesus Herrera

Television Operator

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Price.

Cons: Customer Service,

Overall Experience:

Good service and cheap, satisfied but they can add more features.

Reliable although my usage is minimal.

2024-09-25
Lois McKinney

Associate Software Developer

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer support

Cons: Unstable network.

Overall Experience:

Every time they need to adjust their server and they don't test them every time.

Number porting seem to take longer.

2024-10-24
Teresa Connolly

Audio Engineer

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Online account management features.

Cons: Porting transfer

Overall Experience:

Only reason I took out 1 point from ease of setup is due to the fact that my number porting took more than 2 weeks.

Easy to setup

2024-09-25
Kevin Chisholm

Payroll Professional

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The web portal is nice

Cons: Had to upgrade my Internet speed.

Technically sound

2024-09-25
James Thiel

Financial Risk Manager

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap services

Cons: No has many features.

Overall Experience:

I have called support several times and each time I could understand the person who helped.

Very ordinary customer service

2024-11-21
Tony Lacroix

Finance Officer

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable

Cons: Communications cross over departments.

Overall Experience:

After receiving the adapter with all identifying information, they want to know the UPS tracking number.

Require payment in advance

2024-11-21
Jaleesa Hinz

VP of Marketing

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Large feature set

Cons: It sometimes takes few minutes for deleted voicemail to go away.

Overall Experience:

. The voice quality seems a little better.

They need to add a manual that describes and shows how to uses the various options.

2024-09-03
Timothy Hatcher

Software Developer

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap services

Cons: Tricky setup and not very easy to use.

Overall Experience:

We didn't think much of it since we treated number as a backup landline phone and rarely used it anyways.

Customer service always follows up

2024-08-12
Francis Justice

Data Analyst

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service

Cons: Occasionally get static on calls.

Overall Experience:

The portal is very simple to use as well and it's easy to set up.

Good, solid service.

2024-10-03
Antonio Messick

Interior Designers

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great features at a very reasonable price point

Cons: Customer service is slow to answer the phone.

Overall Experience:

They kindly take ideas and are consistently working to develop their system to meet the needs of their customers.

Very helpful both in the initial setup and with any follow-up questions.

2024-10-03
Charles Olson

Networking Technologist

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy to work on.

Cons: Price is a little on the high side

Overall Experience:

Their problem solving is definitely something our company is pleased with.

Friendly customer service.

2024-11-15
Shane Hodo

Associate Developer

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap

Cons: Phones were down more often

Overall Experience: This is by far the cheapest phone service around that still have the features of mainstream service

The porting process is slow

2024-11-15
Steven Presley

Deputy Manager

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Instant connections and lines

Cons: Little hard to use.

Overall Experience: Liking the service – had it for the past 6 months no problems yet.

Setting up was a breeze! And the pricing plans aren’t too shabby either

2024-11-15
Jesus Klopp

Sales Assosiate

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Pricing

Cons: Less features.

Overall Experience: Competitive in all the areas where it matters, but might not be ideal for large-scale deployment.

Great for home office use

2024-11-15
Judith Oglesby

Internal Auditor

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Inexpensive packages

Cons: Customer support

Overall Experience: It’s decent for the price, and doesn’t overpromise on any front.

My experience with them is OK

2024-11-15
Beth Hanson

Management Accountant

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Sound and features.

Cons: Calls may drop. But it is quite obvious.

Overall Experience: The call quality is excellent and so are their features

Offers the best features

2024-11-21
Terry Leon

Financial Manager

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable

Cons: Customer support sometime respond slowly.

Overall Experience:

Highly affordable solution for small business owners.

Offers the best features

2024-11-15
Terry Leon

Financial Manager

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable

Cons: Customer support sometime respond slowly.

Overall Experience: Highly affordable solution for small business owners.

Admin portal can easily used to add or remove extensions.

2024-10-28
Michelle Rowe

Associate Developer

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cost effective

Cons: Can be highly procedural

Overall Experience:

I can now take phone calls from home or the coworking office that I occasionally use and still look very professional

Excellent customer services.

2024-11-04
Rafael Shelton

Telephone Operator

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low cost.

Cons: Features are limited

Overall Experience:

I have been using VoIP Much for a little over a year now, and I am still very happy with the service. The customer support is excellent, and the call quality is great. The low price point makes it ideal for those who are looking for a cheap solution.

I highly recommend this app!

2024-09-06
Douglas Morton

Directional Specialist

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Saves me a lot of money.

Cons: Communications may break.

Overall Experience:

I've been using VoIP Much for over a year and it has saved me a lot of money on long distance phone calls. The set-up was easy, and the customer service is always available if I have any questions about my service. I highly recommend this app!

Good solution to use VOIP.

2024-09-06
Michael Smith

Public Relations Associate

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low budget.

Cons: Customer support responds late.

Overall Experience: This is the perfect service for people with a low budget. Easy set-up with direct contact to customer service...I recommend this to anyone looking for a cheap but good solution to use VOIP.

I love the service.

2024-11-20
Pamela Brown

Marketing Associate

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Well priced solutions.

Cons: Customer support may take time to provide solution

Overall Experience: I have been using VOIP Much for about a year now and I love the service. I was always afraid to change providers due to the fear of not being able to make the switch, but VOIP Much made it so easy. They were able to transfer my old number with no problem and are very well priced.

Options are endless

2024-09-26
Timothy Griffith

Management Professional

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable and also reliable

Cons: Call quality drops sometimes.

Overall Experience:

I've been using VOIP Much for the past few years and I absolutely love it. The options are endless, and the customer service is second to none. It has helped me save so much money not having to switch carriers because my internet went out. All of my friends are jealous!

The support team at VoIP Much worked tirelessly.

2024-09-26
Jennie Johnston

Business Analyst

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Good features.

Cons: Team's hours are a little unusual

Overall Experience:

I had an issue with my VoIP Much connection that I was having trouble resolving. The support team at VoIP Much worked tirelessly to resolve the issue and were able to help me quickly. Even though the team's hours are a little unusual, they're always available and willing to help.

The support team at VoIP Much worked tirelessly.

2024-11-14
Jennie Johnston

Business Analyst

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Good features.

Cons: Team's hours are a little unusual

Overall Experience: I had an issue with my VoIP Much connection that I was having trouble resolving. The support team at VoIP Much worked tirelessly to resolve the issue and were able to help me quickly. Even though the team's hours are a little unusual, they're always available and willing to help.

Best service on the market.

2024-11-07
James Hale

Data Analyst

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Always works

Cons: Little expensive.

Overall Experience:

VoIP Much is the best service on the market. They provide such a clear connection, and their desktop app works even with slow internet. Their customer support is also awesome. I love using this company and would recommend them to anyone looking for a hassle-free communication!

It is easy to use.

2024-10-14
David Yoder

Financial Planner

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Much cheaper

Cons: Calls may drop sometime.

Overall Experience:

We needed a new phone system for our office and I was recommended to try out VoIP Much. The set up was easy, and it has been so much cheaper than our old system. I also like how easy it is to use the friendly app on my phone that I can call into the company line whenever I'm in the office.

Really good services.

2024-10-07
Mary Peterson

Enterprise Risk Analyst

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great sound

Cons: More features can be added.

Overall Experience:

I know that the sound quality is quite important when you make a call. VoIP Much has a great sound and it is clear, which is more than I can say for other companies in the market. I had been looking for new service providers with good quality and it was also easy to set up.

Great company with the best customer service

2024-10-14
Judith Fortson

Structural Engineer

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low cost.

Cons: Their tech support was terrible.

Overall Experience:

I remember when I first started working with VoIP Much a couple of years ago. Their tech support was terrible. However, they had this amazing idea to provide not one but two high quality callers at a low cost.

I’ve been using it for over two years now and have never had any issues.

2024-10-29
Terrance Allen

Business Development Manager

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The quality and reliability.

Cons: NO cons yet.

Overall Experience:

I come by VoIP Much quite literally thanks to a neighbor who suggested it. The quality and reliability have been excellent so far, and the price is amazing. I've been using it for over two years now and have never had any issues.

Offers many features.

2024-10-14
Rosalina McDonald

Assistant Web Manager

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap services

Cons: Not very reliable.

Overall Experience:

I've been using VoIP Much for over a year now and I'm very glad to say that it's an awesome service. They offer many features such as free minutes, free data, free texting and it's priced very affordably. It's definitely a great service for the price!

I am a big fan of VoIP Much.

2022-10-17
Daryl Vaughan

General Manager

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Call quality

Cons: No issues yet.

Overall Experience: I am a big fan of VoIP Much. I had been using another service before, but it was constantly crashing on me, and the call quality was terrible. When I switched to VoIP Much, the call quality and reliability have improved so much! Thanks for such a great service!

The service has been very reliable

2022-10-17
Tony Davidson

Finance Officer

3.25/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: High call quality

Cons: Features are bit limited.

Overall Experience: I have been using VoIP Much for the past 6 months and I must say, the service has been very reliable - clear connections, high call quality and it's well worth the price. Recently there were some issues with call quality, but I think that's been fixed by now.

Regardless of location this plan includes free calling across Canada and USA.

2024-11-21
Meredith Prince

Financial Consultant

3/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap.

Cons: Features are limited.

Overall Experience:

Toll free number is also available if you need to call support.

Good price

2024-10-28
Aaron Hayes

Finance Officer

3/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Unlimited users

Cons: Caller ID performance

Overall Experience:

I use the service for my transcription business. The sound quality is excellent!

Good Business VOIP Service!

2024-10-28
Scott Johnson

Management Executive

3/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliability is great.

Cons: Hard to configure

Overall Experience:

There can be delays or lags and that sometimes make a conversation hard.

Best option in this market

2024-08-13
Pearl O'Donnell

Financial Analyst

3/5
Overall
3/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable

Cons: No cons till now

Overall Experience:

I was looking for a lower cost, but still high-quality solution to my VOIP needs. I found it to be the best option in this market with its low-cost, yet excellent call quality and stability.

The call quality has been consistent,.

2024-06-04
Janice Burnette

Network Expert

2.75/5
Overall
3/5
Ease of Use
0/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Calls are clear.

Cons: No problems.

Overall Experience:

The VoIP Much phone service is excellent. Calls are clear and most importantly for me, the call quality has been consistent. I've been using it for a couple of months now and have had no problems whatsoever.

Setup was a little odd.

2022-08-01
William Ellis

Junior Development Manager

2.5/5
Overall
3/5
Ease of Use
2/5
Customer Support
2/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Not very expensive.

Cons: Customer service is not on point.

Overall Experience:

Calls over 5 hours in duration will get be disconnected.

Very limited features.

2022-08-01
Jane Selman

General Manager

2.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
2/5
Features & Functionality
2/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Voice quality.

Cons: Features.

Overall Experience:

Customer service is slow to respond. And they could add more features also.

Minimum requirement of two users for this plan.

2022-08-01
Keith Alvarado

Director of Marketing and Sales

2.5/5
Overall
2/5
Ease of Use
2/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The basics, like features.

Cons: Uncertainty in the service.

Overall Experience:

Allotted minutes are very less, and also they are not providing any extra features.

Expanded local area across Canada

2022-07-29
Jean Gatti

Customer Support Executive

2.5/5
Overall
2/5
Ease of Use
3/5
Customer Support
2/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap.

Cons: Features are very less.

Overall Experience:

So far not a good experience.

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